Investment case and shareholder KPIs
Compare the investment case with actual build costs, coverage, connections, revenue and operating performance. Reconcile shareholder definitions with management reporting, distinguishing premises passed, ready for service, serviceable, connected and revenue-generating. Establish where reported progress translates into usable assets and income.
Active network
Review the access and aggregation network, its configuration, capacity, resilience and security. Examine routing, switching, monitoring and equipment lifecycle plans. Identify bottlenecks, single points of failure and the upgrades needed to carry the growth plan.
Core network
Assess the platforms that authenticate customers, manage sessions and connect services to the wider internet. Review redundancy, peering, transit, recovery arrangements and supplier dependencies. Establish whether the core can support forecast demand and what additional capacity will cost.
Passive infrastructure and build quality
Review Physical Infrastructure Access (PIA), new dig, ducts, chambers, poles and fibre against engineering designs and applicable requirements. Examine build quality, test results, contractor assurance and access arrangements. Identify defects, remedial work and their implications for cost, maintenance and asset value.
Last mile and infill opportunities
Test whether premises described as serviceable can actually be connected, within what timeframe and at what cost. Review drop routes, access rights, installation complexity and available capacity. Identify additional premises that existing infrastructure could serve economically, weighing demand against incremental build and connection costs.
Programme, project and contractor governance
Assess delivery methodology, schedules, budgets, dependencies, change control and contractor performance. Compare reported milestones with completed work and acceptance evidence. Establish whether forecasts are credible and whether management can identify and resolve delivery problems early.
OSS/BSS and lead to cash
Follow the customer journey from enquiry and order through survey, installation, customer premises equipment (CPE) deployment, activation, billing and payment. Review operational and business support systems, stock control, engineer scheduling and service acceptance. Find integration gaps and manual workarounds that delay connections, add cost or leave delivered services unbilled.
As-built accuracy and asset records
Reconcile installed infrastructure and equipment with GIS records, fibre routes, splice schedules, inventories, test results and handover packs. Establish whether the records are accurate enough to support fault resolution, maintenance, expansion and a future transaction.